When citizens complain : reforming justice and administration /
Lewis, Norman, 1940-
When citizens complain : reforming justice and administration / Norman Lewis and Patrick Birkinshaw. - Buckingham ; Philadelphia : Open University Press, 1993. - viii, 231 p. ; 23 cm. - Law and political change .
Includes bibliographical references (p. [223]-228) and index.
0335157459 (hb) : 0335157440 (pb) :
Justice, Administration of--Great Britain.
Law reform--Great Britain.
Complaints (Administrative procedure)--Great Britain.
340.11041 / LEW 1993
When citizens complain : reforming justice and administration / Norman Lewis and Patrick Birkinshaw. - Buckingham ; Philadelphia : Open University Press, 1993. - viii, 231 p. ; 23 cm. - Law and political change .
Includes bibliographical references (p. [223]-228) and index.
0335157459 (hb) : 0335157440 (pb) :
Justice, Administration of--Great Britain.
Law reform--Great Britain.
Complaints (Administrative procedure)--Great Britain.
340.11041 / LEW 1993