Lewis, Norman,  1940- <br/><br/>
When citizens complain :  reforming justice and administration / 
Norman Lewis and Patrick Birkinshaw. 
 - Buckingham ;  Philadelphia :  Open University Press,  1993. 
 - viii, 231 p. ;  23 cm. 
 - Law and political change .
<br/><br/>Includes bibliographical references (p. [223]-228) and index. 
<br/><br/><label>ISBN: </label>0335157459 (hb) : 0335157440 (pb) : 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Justice, Administration of--Great Britain.<br/>Law reform--Great Britain.<br/>Complaints (Administrative procedure)--Great Britain.
<br/><br/><label>Dewey Class. No.: </label>340.11041  / LEW 1993