@book{18489,
	author = {Adams, Cindy. and Adams, W. A.},
	title = {The whole systems approach /},
	publisher = {BK Communications,},
	year = {c1999.},
	address = {San Francisco :},
	url = {http://www.loc.gov/catdir/enhancements/fy0913/00266741-b.html}
}