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  <titleInfo>
    <title>Total Quality Management in the Public Sector</title>
    <subTitle>An International Perspective</subTitle>
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  <name type="personal">
    <namePart>Morgan, Colin.</namePart>
    <role>
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  <name type="personal">
    <namePart>Murgatroyd, Stephen P.</namePart>
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  <typeOfResource>text</typeOfResource>
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  <originInfo>
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    <place>
      <placeTerm type="text">Buckingham, England</placeTerm>
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    <place>
      <placeTerm type="text">Philadelphia</placeTerm>
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    <publisher>Open University Press</publisher>
    <dateIssued>1994</dateIssued>
    <dateIssued encoding="marc">1997</dateIssued>
    <issuance>monographic</issuance>
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  <language>
    <languageTerm authority="iso639-2b" type="code">eng</languageTerm>
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  <physicalDescription>
    <form authority="marcform">print</form>
    <extent>xii, 212 p. : ill. ; 23 cm.</extent>
  </physicalDescription>
  <note type="statement of responsibility">Colin Morgan and Stephen Murgatroyd.</note>
  <note>Includes index.</note>
  <note>Bibliography: p. [195]-200.</note>
  <subject authority="lcsh">
    <topic>Total quality management in government</topic>
  </subject>
  <classification authority="ddc">350.0078 MOT 1997</classification>
  <identifier type="isbn">0335191029</identifier>
  <identifier type="isbn">0335191037</identifier>
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