@book{18818,
	author = {Heisler, William J., and Jones, W. David},
	title = {Managing human resources issues :},
	publisher = {Jossey-Bass,},
	year = {1988.},
	address = {San Francisco :},
	edition = {1st ed.},
	note = {Includes index.},
	url = {http://www.loc.gov/catdir/toc/wiley023/88042790.html}
}