00703pam a2200217 a 4500 20181210004021.0 830413s1984 nyua b 001 0 eng 044400789X DLC DLC BD-DhBPA 658 19 BRM 1984 Browne, Jim. 6738 Management and analysis of service operations / Jim Browne. New York : North-Holland, c1984. xi, 240 p. : ill. ; 24 cm. Errata sheet inserted. Includes bibliographies and index. Al Amin Service industries Management. 55397 Service industries Management Case studies. 55398 ddc BK 19014 19014 0 ddc 0 0 BPATC BPATC GEN 2018-04-12 0 658 BRM 1984 58659 2018-04-12 00:00:00 2018-04-12 BK Al Amin