TY - BOOK AU - Wood,John C. AU - Wood,Michael C. TI - W. Edwards Deming: critical evaluations in business and management SN - 041532386X (set) AV - HD62.15 .W2 2005 U1 - 658.15 22 PY - 2005/// CY - London, New York PB - Routledge KW - Deming, W. Edwards KW - Total quality management N1 - Includes bibliographical references ER -