00990cam a22002054a 4500 20181210005244.0 031203s2004 caua b 001 0 eng 078796655X (alk. paper) DLC DLC BD-DhBPA 658.4052 RES 2004 Reardon, Kathleen Kelley. 5198 The skilled negotiator : mastering the language of engagement / Kathleen Kelley Reardon. San Francisco, CA : Jossey-Bass, c2004. x, 259 p. : ill. ; 24 cm. Includes bibliographical references and index. Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global. mizan Negotiation in business. 62382 ddc BK 21455 21455 0 ddc 0 0 BPATC BPATC GEN 2018-04-13 0 658.4052 RES 2004 94493 2018-04-13 00:00:00 2018-04-13 BK mizan