Foster, Timothy. <br/><br/>
Customer care / 
Timothy Foster. 
 - New Delhi :  Kogan Page Pub,  2000 . 
 - vii, 168 p. ;  18 CM. 
<br/><br/>Index present. 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Customer service.
<br/><br/><label>Dewey Class. No.: </label>658.407  / FOC 2000