The reengineering revolution? : critical studies of corporate change - Knights, David; Willmott, Hugh. (London ; Thousand Oaks, Calif. : SAGE, 2000)
List of contributors -- 1. The reengineering revolution? An introduction / David Knights and Hugh Willmott -- 2. 'Now where were we?' BPR lotus-eaters and corporate amnesia / Keith Grint and Peter Case -- 3. Dedicated followers of fashion: BPR and the public sector / Matthew Jones and Richard Thwaits -- 4. 'Such stuff as dreams are made on': BPR up against the wall of functionalism, hierarchy and specialization / Darren McCabe and David Knights -- 5. Reengineering the food chains: a systems perspective on UK supermarkets and BPR / Jennifer Frances and Elizabeth Garnsey -- 6. Business process reengineering and 'The new organization' / Søren Peter Gunge -- 7. What about the workers?: BPR, trade unions and the emiseration of labour / Gregor Gall -- 8. BPR and TQM: divergence or convergence? / Mihaela Kelemen, Paul Forrester and John Hassard -- 9. Management as magic: reeingineering and the search for business salvation / Robin Fincham -- Index.
Includes bibliographical references and index.
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Keywords: Reengineering (Management) -- Great Britain -- Case studies