01694cam a2200205 a 450000500170000000800410001701000170005802000150007502000220009004000330011208200230014524501200016826000520028830000350034050400510037550509610042665000610138770000200144870000200146820181210005756.0001108s2000    enka     b    001 0 eng d  a   00711096   a0761962913  a0761962921 (pbk.)  aUKMcUKMdMIAdABCdBD-DhBPA00a658.4063bREE 200004aThe reengineering revolution? :bcritical studies of corporate change /cedited by David Knights and Hugh Willmott.  aLondon ;aThousand Oaks, Calif. :bSAGE,c2000.  aviii, 196 p. :bill. ;c24 cm.  aIncludes bibliographical references and index.0 aList of contributors -- 1. The reengineering revolution? An introduction / David Knights and Hugh Willmott -- 2. 'Now where were we?' BPR lotus-eaters and corporate amnesia / Keith Grint and Peter Case -- 3. Dedicated followers of fashion: BPR and the public sector / Matthew Jones and Richard Thwaits -- 4. 'Such stuff as dreams are made on': BPR up against the wall of functionalism, hierarchy and specialization / Darren McCabe and David Knights -- 5. Reengineering the food chains: a systems perspective on UK supermarkets and BPR / Jennifer Frances and Elizabeth Garnsey -- 6. Business process reengineering and 'The new organization' / Søren Peter Gunge -- 7. What about the workers?: BPR, trade unions and the emiseration of labour / Gregor Gall -- 8. BPR and TQM: divergence or convergence? / Mihaela Kelemen, Paul Forrester and John Hassard -- 9. Management as magic: reeingineering and the search for business salvation / Robin Fincham -- Index. 0aReengineering (Management)zGreat BritainvCase studies.1 aKnights, David.1 aWillmott, Hugh.