TY - BOOK AU - Smith,Barry J. AU - Delahaye,Brian L. TI - How to be an effective trainer: skills for managers and new trainers SN - 0471852392 (pbk.) U1 - 658.31243 PY - 1987/// CY - New York PB - Wiley KW - Employees KW - Training of N1 - Includes index; Bibliography: p. 395-399 ER -