@book{24347,
	author = {Menning, J. H. and Wilkinson, C. W.},
	title = {Communicating through letters and reports /},
	publisher = {R. D. Irwin,},
	year = {1972.},
	address = {Homewood, Ill. :},
	edition = {4th ed.},
	note = {1955-59 editions published under title: Writing business letters.}
}