@book{25227,
	author = {Bell, Desmond. and McBride, Philip. and Institute of Management (Foundation : Corby, England)},
	title = {Managing quality /},
	publisher = {Institute of Management, Foundation ;},
	year = {1994.},
	address = {Corby, Northants :},
	note = {"Published in association with the Institute of Management."},
	url = {http://www.loc.gov/catdir/description/els032/94235446.html}
}