Hawknis , Del I. Consumer behavior : building marketing strategy / Del I Hawknis [et. al ] - New Delhi : Tata McGraw Hill, 2011. - xviii, 866 pages : illustrations; 22 cm. Includes index. ISBN: 9780070682160 007068216X Subjects--Topical Terms: Consumers. Dewey Class. No.: 658.8343 / HAC 2010