TY - BOOK AU - Hawknis , Del I. AU - Mothersbaugh, David L. AU - Mookerjee, Amit . TI - Consumer behavior: building marketing strategy SN - 9780070682160 U1 - 658.8343 PY - 2011/// CY - New Delhi : PB - Tata McGraw Hill KW - Consumers N1 - Includes index ER -