00816cam a2200229 a 450000500170000000800410001702000240005802000150008204000230009708200260012010000220014624501300016825000120029826000400031030000200035044000600037050000200043050400280045065000510047865000310052970000260056020181210011807.0810831s1982    nyu      b    001 0 eng    a0080295002 (pbk.) :  z0893610283  aDLCcDLCdBD-DhBPA00a658.514219bSKI 19821 aSkinner, Wickham.14aThe impact of new technology :bpeople and organizations in service industries /cby Wickham Skinner and Kishore Chakraborty.  a1st ed.  aNew York :bPergamon Press,cc1982.  a74 p. ;c28 cm. 0aWork in America Institute studies in productivity ;v18  aIncludes index.  aBibliography: p. 47-74. 0aService industrieszUnited StatesxManagement. 0aTechnological innovations.1 aChakraborty, Kishore.