00674nam a2200181 a 450000500170000000800410001701000170005802000260007504000230010108200260012424501140015026000490026430000250031350400510033865000300038965000450041970000280046420181210013118.0971209s1998    wiu      b    001 0 eng    a   97050315   a0873893883 (acidfree)  aDLCcDLCdBD-DhBPA00a658.562221bGLO 199820aGlobal cases in benchmarking :bbest practices from organizations around the world /cRobert C. Camp, editor.  aMilwaukee, Wis. :bASQ Quality Press,c1998.  axi, 640 p. ;c26 cm.  aIncludes bibliographical references and index. 0aBenchmarking (Management) 0aBenchmarking (Management)xCase studies.1 aCamp, Robert C.,d1935-