01167cam a22002897a 4500 20181210070255.0 020905s2003 enka b 001 0 eng 2003278826 0761969039 0761969047 (pbk.) : (OCoLC)ocm50713331 UKM UKM ORU OCLCQ BD-DhBPA HD62.15 .K453 2003 658.4013 21 KEM 2003 Kelemen, Mihaela, 1968- 105588 Managing quality : managerial and critical perspectives / Mihaela Kelemen. London ; Thousand Oaks : SAGE Publications, 2003. xi, 209 p. : ill. ; 25 cm. Includes bibliographical references (p. [186]-199) and index. Naeem Total quality management. 105589 Total quality management Great Britain. 105590 Total quality management Great Britain Case studies. 105591 Publisher description http://www.loc.gov/catdir/enhancements/fy0657/2003278826-d.html Table of contents only http://www.loc.gov/catdir/enhancements/fy0657/2003278826-t.html ddc BK 36573 36573 0 ddc 0 0 BPATC BPATC Book Review81 2018-04-19 5 658.4013 KEM 2003 93690 2026-08-26 2026-07-27 05:59:58 2026-07-27 2018-04-19 BK Naeem