@book{3795,
	author = {Sackman, Sonja,},
	title = {Cultural complexity in organizations :},
	publisher = {Sage Publications,},
	year = {c1997.},
	address = {Thousand Oaks :},
	url = {http://www.loc.gov/catdir/enhancements/fy0655/96035691-d.html}
}