00617nam a22001817a 4500 20220213125628.0 220213b2014 nyu||||| |||| 00| 0 eng d 9780415414500 BD-DhBPA BD-DhBPA 351 DOM 2014 Doherty, Tony L. Managing Public Services -Implementing Changes : A thoughtful approach to the practice of management / Tony L. Doherty, Terry Horne and Simon Wootton 2nd ed,. New York : Routledge , 2014. 760 p. ; 25 cm. Public Administration 149784 ddc BK 53713 53713