TY - BOOK AU - KILMANN, RALPH H. TI - Mastering The Thomas Kilmann Conflict Mode Instrument: Resolving All Kinds of Conflicts SN - 9780989571357 U1 - 303.69 PY - 2023/// CY - USA PB - Kilmann Diagnostics KW - Conflict Resoution KW - Conflict Management KW - Conflict Mode Instrument N1 - included bibliography Bibliography:p. 257-271 includes index ER -