Bangladesh Public Administration Training Center (BPATC) Librar Search for 'Provider:ASQC Quality Press, '

Information service excellence through TQM : building partnerships for business process reengineering and continuous improvement /

]]> By Braithwaite, Timothy. .
Milwaukee, Wis. : ASQC Quality Press, 1994 .
145cm. ; , "This book presents an application of total quality management (TQM) principles, tools, and techniques to the business of defining, constructing, and delivering automated information systems and services. This book will prepare anyone within an information services (IS) department to understand and fully participate in the quality improvement and reengineering challenges facing corporate America and the government. It also illustrates for IS user management and the quality assurance professional some of the actions an IS provider needs to take in order to support the quality initiatives of the rest of the organization." "Author Timothy Braithwaite uses his many years of experience as a systems development and data processing executive to apply the principles of TQM to the development process and to the management practices of the IS department. His approach helps any IS department to easily comprehend this to-the-point primer on how to apply TQM in the typical IS departmental environment." "Key topics of the book include a generic treatment of TQM applied to the business of IS; the need to improve the quality and performance of most information systems and services; TQM and the management of the systems development process; how to create an environment for success for quality improvement initiatives; steps for implementing a system of continuous improvement in IS; creating a quality-conscious IS organization; Deming's l4 points applied to the IS organization; identifying and using cost of quality to monitor IS projects and identify areas requiring corrective action; steps for getting an IS/TQM program started and hints for resuscitating one that has floundered."--Jacket. 24cm..
0873892712 | 9780873892711

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Tools and techniques to inspire classroom learning /

]]> By Cleary, Barbara A.,.
Milwaukee : ASQC Quality Press, 1997 .
xviii, 161 p. : 27 cm..
0873894111 (alk. paper)

]]> Place hold on Tools and techniques to inspire classroom learning /

The quality audit handbook /

]]> Milwaukee, Wis. : ASQC Quality Press, 1997 .
xxi, 218 p. : 24 cm..
0873893743 (acidfree paper)

]]> Place hold on The quality audit handbook /

Quality, safety, and environment : synergy in the 21st century /

]]> By Dennis, Pascal.
Milwaukee, Wis. : ASQC Quality Press, 1997 .
xvii, 213 p. : 24 cm..
0873893794 (alk. paper)

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Total quality management : performance and cost measures : the strategy for economic survival /

]]> By Talley, Dorsey J..
Milwaukee, Wis. : ASQC Quality Press, 1991 .
xvii, 139 p. : 26 cm..
0873890957

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Implementing ISO 14001 /

]]> By Block, Marilyn R..
Milwaukee, Wis. : ASQC Quality Press, 1997 .
xv, 247 p. : 24 cm..
0873893573 (alk. paper)

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TQM : quality training practices /

]]> By Johnson, Richard S..
Milwaukee, Wis. : ASQC Quality Press, 1993 .
xiv, 265 p. ; , "Sponsored by the ASQC Quality Management Division." 24 cm..
0873892348

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Full-cycle corrective action : managing for quality and profits /

]]> By Cappels, Thomas M..
Milwaukee, Wis. : ASQC Quality Press, 1994 .
xx, 284 p. : 24 cm..
0873892291 (alk. paper)

]]> Place hold on Full-cycle corrective action :

Quality dynamics for the service industry /

]]> Milwaukee, Wis. : ASQC Quality Press, 1991 .
viii, 210 p. : , Includes index. 27 cm..
087389099X

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A basic approach to quality control and SPC /

]]> By Mauch, Peter D..
Milwaukee, Wis. : ASQC Quality Press, 1993 .
vii, 66 p. : , Includes index. 26 cm..
0873892437 (alk. paper)

]]> Place hold on A basic approach to quality control and SPC /

The quality team concept in total quality control /

]]> By Ryan, John M..
Milwaukee, Wis. : ASQC Quality Press, 1992 .
xvii, 272 p. : 24 cm..
0873891236 (recycled paper)

]]> Place hold on The quality team concept in total quality control /

Management of quality : strategies to improve quality and the bottom line /

]]> By Hagan, Jack..
Milwaukee, Wis. : | Burr Ridge, Ill. : ASQC Quality Press ; | Business One Irwin, 1994 .
xi, 163 p. : 24 cm..
1556239246

]]> Place hold on Management of quality :

The team approach to quality /

]]> By Shilliff, Karl A..
Milwaukee, Wis. : ASQC Quality Press, 1992 .
xiv, 187 p. : 23 cm..
0873891708 :

]]> Place hold on The team approach to quality /

A quality transformation success story from StorageTek /

]]> By Stratton, A. Donald..
Milwaukee, Wis. : ASQC Quality Press, 1994 .
xxiii, 327 p. : 24 cm..
0873892518 (alk. paper)

]]> Place hold on A quality transformation success story from StorageTek /

A history of managing for quality : the evolution, trends, and future directions of managing for quality /

]]> Milwaukee, Wis. : ASQC Quality Press, 1995 .
xv, 688 p. : , "A research project sponsored by Juran Foundation, Inc." 24 cm..
0873893417 (acidfree paper)

]]> Place hold on A history of managing for quality :

Global quality : a synthesis of the world's best management methods /

]]> By Greene, Richard.
Milwaukee, WI : | Homewood, Ill. : ASQC Quality Press ; | Business One Irwin, 1993 .
lxxii, 886 p. : , Errata slip inserted. 29 cm..
1556239157

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Managing the four stages of TQM : how to achieve world-class performance /

]]> By Weaver, Charles N..
Milwaukee, Wis. : ASQC Quality Press, 1995 .
xvii,, 252 p. : 24 cm..
0873893115 (acidfree, recycled paper)

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The quality toolbox /

]]> By Tague, Nancy R..
Milwaukee, Wis. : ASQC Quality Press, 1996 .
xx, 298 p. : 26 cm..
087389314X (alk. paper)

]]> Place hold on The quality toolbox /

Documenting quality for ISO 9000 and other industry standards /

]]> By MacLean, Gary E..
Milwaukee, Wis. : ASQC Quality Press, 1993 .
xiv, 231 p. ; 23 cm..
0873892127 (acidfree paper)

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Leadership, perspective, and restructuring for total quality : an essential instrument to improve market share and productivity /

]]> Milwaukee, WI : ASQC Quality Press, 1991 .
xi, 235 p. ; , Includes index. 26 cm..
0873891015

]]> Place hold on Leadership, perspective, and restructuring for total quality :

Linking quality to profits : quality-based cost management /

By Atkinson, John Hawley..
Milwaukee, Wis. : | Montvale, N.J. : ASQC Quality Press ; | Institute of Management Accountants, 1996 .
xvi, 405 p. : 24 cm..
81755140089

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TQM : leadership for the quality transformation /

]]> By Johnson, Richard S..
Milwaukee, Wis. : ASQC Quality Press, 1993 .
xxi, 342 p. ; , "Sponsored by the ASQC Quality Management Division." 24 cm..
0873891864

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Qualitative methods for quality and productivity improvement /

]]> By Hart, Marilyn K ..
Milwaukee, Wis. : ASQC Quality Press, 1989 .
xi, 363 pages : illustrations ; 24 cm..
0873890566

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Managing finance for quality : bottom-line results from top-level commitment /

]]> By Stoner, James A. F..
Milwaukee, Wis. : | Morristown, N.J. : ASQC Quality Press ; | Financial Executives Research Foundation,, 1996 .
xxiii, 250 p. : 23 cm..
0873892674

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Customer retention through quality leadership : the Baxter approach /

]]> By Fliehman, Deborah G.,.
Milwaukee, Wis. : ASQC Quality Press, 1993 .
xii, 233 p. : 23 cm..
0873891678 (alk. paper)

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Managing the process, the people, and yourself : a primer for operations management /

]]> By Werner, Joseph G.,.
Milwaukee, WI : ASQC Quality Press, 1993 .
153 p. ; , Includes index. 23 cm..
0873891937 :

]]> Place hold on Managing the process, the people, and yourself :