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The skilled negotiator : mastering the language of engagement / Kathleen Kelley Reardon.

By: Material type: TextPublication details: San Francisco, CA : Jossey-Bass, c2004.Description: x, 259 p. : ill. ; 24 cmISBN:
  • 078796655X (alk. paper)
Subject(s): DDC classification:
  • 658.4052 RES 2004
Contents:
Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global.
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Holdings
Item type Current library Call number Status Notes Barcode
Books Bangladesh Public Administration Training Centre Library General Stacks 658.4052 RES 2004 Available mizan 94493

Includes bibliographical references and index.

Defining the art -- A versatile frame of mind -- Preparation and planning -- Prioritizing issues, setting and revising goals -- Ethical considerations -- The persuasive opening -- Persuasion strategy choices -- The role of power -- When the discussion gets stalled or heated -- Taking negotiation talents global.

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