000 00703pam a2200217 a 4500
005 20181210004021.0
008 830413s1984 nyua b 001 0 eng
020 _a044400789X
040 _aDLC
_cDLC
_dBD-DhBPA
082 0 0 _a658
_219
_bBRM 1984
100 1 _aBrowne, Jim.
_96738
245 1 0 _aManagement and analysis of service operations /
_cJim Browne.
260 _aNew York :
_bNorth-Holland,
_cc1984.
300 _axi, 240 p. :
_bill. ;
_c24 cm.
500 _aErrata sheet inserted.
504 _aIncludes bibliographies and index.
590 _aAl Amin
650 0 _aService industries
_xManagement.
_955397
650 0 _aService industries
_xManagement
_xCase studies.
_955398
942 _2ddc
_cBK
999 _c19014
_d19014